A Nigerian woman has publicly criticised GTBank and an employee named Samuel Gbenro for allegedly refusing to provide the family access to her late mother’s money.

Despite sending emails and going to many GTBank locations to file complaints, the woman claimed in an online video that she had been attempting to obtain the money for more than a year.

She claims that despite her persistent attempts to find a solution, she has publicly criticised Gbenro and the bank.

Read what she said below:

“Samuel Gbenro of GTBank Airport Road branch, Lagos, you have refused to release my late mother’s money to me. This is day one of me calling you, and the entire GTBank. I will continue until you release that money to me.

I have sent series of emails. I have gone to several branches to lay complaints, and they have still not done anything about this. This is over one year, and they’ve not released this money to us.”

The woman was upset about the situation and insisted that the money should not be taken away from the family because it belonged to her late mother.

She also threatened to keep pursuing the issue until it was settled and insisted that the bank release the funds.

“Over my dead body will a stranger take my mother’s money. Money she suffered to make? Whatever it is that you people have done with that money, you are going to bring it out,” she added.

Online, her claim has garnered attention, and several viewers have demanded that GTBank provide an explanation for the purported delay.

The video does not include the bank’s or the named employee’s response, so the claims are still the woman’s version of the conflict.