A Nigerian woman has recounted how she abandoned goods worth ₦45,000 at a market trader’s shop after the seller allegedly insisted on collecting additional charges for a bank transfer.

The woman explained that she had visited the market to purchase household essentials but did not have enough cash on hand. She therefore decided to transfer money to a trader she regularly patronised and collect the balance in cash.

According to her account, she selected food items, spices and other necessities worth ₦45,000 before requesting to transfer ₦60,000 and receive the remaining ₦15,000 in cash.

However, the trader reportedly demanded an additional ₦500 for the transaction, despite the substantial purchase the customer had made.

Customer challenges trader over transfer fees

The woman said she questioned the additional charge, but the trader insisted that she pay it.

When she decided to transfer only the amount needed to cover the goods she had purchased, the seller reportedly demanded another ₦200.

The additional demand allegedly frustrated the customer, who decided against completing the transaction.

Rather than continue negotiating with the trader, she reportedly abandoned the goods and crossed over to a competing shop directly opposite.

She then purchased the items from the competitor instead.

The incident highlights the tensions that can arise between customers and traders over bank transfer charges, particularly when buyers expect such fees to be waived or reduced after making substantial purchases.

The woman’s account has also drawn attention to how customers may respond when they feel that additional charges are unreasonable or have not been clearly communicated before a transaction.

However, the full circumstances of the encounter, including the trader’s explanation for the charges, were not provided in the account.