A Canada-based Nigerian woman has raised alarm on social media after allegedly losing money from her bank account through a series of unauthorized transactions.

According to her, she woke up to several debit alerts and later discovered that funds were allegedly being transferred from her Access Bank account in multiple batches of ₦20,000.

The woman explained that she immediately informed her husband and asked her mother-in-law to visit the bank on their behalf while they also tried to investigate the matter with MTN.

She further claimed that the bank allegedly suggested her phone number may have been compromised, while MTN reportedly maintained that a PIN would still have been required before the transactions could be successfully completed.

In her words, she said:

“This morning, I woke up to a series of debits and email alerts from Access Bank. I opened my Access Bank app and saw that money was actively being transferred out, ₦20,000, ₦20,000. They were using the transfer code.”

“The bank told my mother-in-law and told me on the phone that I should go to my service provider because they most likely sold the number.”

“MTN said they sold the number quite alright, but it would have needed a PIN to transfer money. Now the bank is saying there’s nothing they can do. Can somebody help me?” she added.